Passenger Transport and Service Agreement
ARTICLE 1- PARTIES
ARTICLE 1.1- SELLER
Title: Falez Vip Transfer
Address: ZERDALİLİK MAH. BALIKCIOGLU CD. O. BOOT APT. NO: 26/B MURATPAŞA / ANTALYA
Tel: +90 537 441 3327
Hereinafter referred to as "SELLER".
ARTICLE 1.2- BUYER
It is the person who purchases the passenger transportation ticket from the website https://www.falezviptransfer.com, who is named in the reservation in line with the information entered on this website and to whom the passenger transportation service will be provided. Hereinafter referred to as the "recipient".
In case the credit card holder and the person who will receive the service subject to the reservation are separate persons; Both the owner of the credit card for which the reservation fee is paid and the person who will receive the service are the buyers of this contract. According to this contract, both persons declare and undertake that they will fulfill the rights and obligations arising from this contract by gaining the title of buyer.
The Buyer declares and undertakes that the information provided is correct, that he will comply with all the rules specified in this contract during the service provided and that he will fulfill all the obligations of this contract.
ARTICLE 2- WEBSITE
The address of the website where the seller sells the "passenger transportation service" under the provisions of this contract is https://www.falezviptransfer.com.
https://www.falezviptransfer.com will hereinafter be referred to as "website" in this agreement.
ARTICLE 3- SUBJECT OF THE AGREEMENT
The subject of this contract is to determine the procedures and principles regarding the passenger transportation service sales made by the SELLER to the BUYER electronically via the https://www.falezviptransfer.com website and the passenger transportation service provided to the BUYER. In this regard, the provisions of the Law No. 4077 on the Protection of Consumers (“Law”) and the Regulation on Distance Contracts dated 27.11.2014 (“Regulation”) are taken as reference.
ARTICLE 4- CONTRACTUAL GOODS/PRODUCT/SERVICE INFORMATION AND DELIVERY
The services subject to this contract are the sale of services on the website on passenger transportation by vehicle and the provision of passenger transportation services to the buyer on whose behalf an electronic reservation is made. As soon as the Buyer terminates the service order specified in this contract via the website, the service subject to the contract is deemed to have been DELIVERED. Upon delivery, it is deemed to have accepted and committed that it will comply with the rules in the contract and fulfill its obligations.
ARTICLE 5- COMMITMENT AND RESPONSIBILITY OF THE BUYER
The Buyer gives the necessary confirmation in electronic environment that he/she has read all the information regarding the basic characteristics of the passenger transportation service subject to this contract, passenger transportation rules, sales price and payment method and delivery. The buyer accepts and undertakes that he has read this contract and the passenger transport rules at the time of booking, that he will comply with all the rules in the contract, and will fulfill all his obligations.
In the event that the buyer does not comply with the rules specified in this contract and does not fulfill his obligations in accordance with the rules specified in the contract, the seller accepts and undertakes that he may terminate this contract immediately without any notice, without prejudice to all his rights.
All damages caused by the buyer's failure to comply with this contract belong to the buyer himself.
Services purchased in accordance with this contract are only available to the person named in the reservation and can be used personally. The buyer accepts and undertakes that the information entered on the website is correct and that he has purchased the service to be used by the person named in the reservation. If it is determined that the person named in the reservation and the person who wants to receive the service are different, the buyer accepts and undertakes that the seller has no responsibility arising from this contract and can terminate this contract without any notice.
ARTICLE 6- RIGHT OF WITHDRAWAL
Due to the fact that the articles written under the title of "Section Three", which regulates the "Use of the Right of Withdrawal and the Obligations of the Parties", are not applied to the "Passenger Transport Services"; The BUYER has no right of withdrawal.
ARTICLE 7- RESERVATION AND TRANSPORT RULES
1 – Reservations are personal and cannot be transferred to anyone else.
2 – After the scheduled departure time, reservations cannot be changed, reservations are not canceled, and fees are not refunded.
3 – The seller reserves the right to make any changes in the itinerary.
4 – All kinds of disputes related to transportation are resolved in Antalya Courts in accordance with the current tariff conditions and Turkish Laws and Legislations.
5 – Flights may be stopped due to problems that develop beyond the control of the seller. The seller is not responsible for any costs or negativities, including transportation, accommodation and food expenses, that may arise from these and similar delays and cancellations beyond the control of the seller.
6 – The carrier cannot be held responsible for passenger belongings lost in the vehicle.
7 – The service fee is only for the transportation between the departure and destination points. The routes on the reservation cannot be changed. It does not cover any other services offered unless additional fees are charged by the seller.
8 – In case the fee is paid in a currency other than the currency in which it was announced, the evaluation will be made at the Central Bank's Foreign Exchange Buying Rate at the time of purchase of the reservation.
9 – A specific seat number is not guaranteed in the vehicle.
10 – If the passenger behaves in the vehicle in a way that endangers the vehicle or any person or property, or prevents the vehicle personnel from performing their duties, or if the vehicle personnel does not follow the instructions or causes reasonable objections from other passengers, the seller will not be liable for such behavior, including by arresting the passenger. may take the measures it deems necessary to prevent its continuation.
11 – The seller will be liable only if the passenger or baggage is damaged due to his own fault. If the passenger has a negligent fault, the responsibility of the seller may be reduced or removed subject to the provisions of the legislation.
12 – The Seller shall not be liable for the damage suffered by the fragile and perishable items, money, jewellery, precious metals, silverware, bills or other commercially valuable papers, passports and other identifications or their samples in the baggage.
13 – In the carriage of a passenger whose age, mental or physical condition poses a danger or risk to him, the seller shall not be liable for any illness, injury or disability, including the death of this passenger, depending on the above-mentioned situations or as a result of the aggravation of these situations.
ARTICLE 8- DISCLAIMER AND LIMITATION OF CARRIAGE
Sales person; For security reasons or at its discretion, the passenger and/or passenger may refuse to carry his/her Baggage in the following or similar cases:
- Passenger behaviour, age or mental or physical condition,
– Requires the special assistance of the seller,
– it causes inconvenience and objections to other passengers or poses any risk or danger to other persons or property,
– If the passenger's failure to comply with the seller's instructions necessitates such a refusal,
- If the passengers are under the influence of intoxicating substances and/or drugs, and if they arrive at the embarkation point in a way that affects the safety and comfort of other passengers and the cruise,
Passengers who are refused to be transported will not be refunded by the seller and no compensation will be paid in any way.
ARTICLE 9- ITEMS NOT ACCEPTED AS LUGGAGE
1 – It is forbidden to carry firearms and ammunition used for hunting and sports purposes as baggage. Hunting and sporting firearms and ammunition carriers may be accepted as checked baggage to the extent that they comply with the rules. Firearms must be unsafe and properly packaged.
2 – Seller; may refuse to carry any object as baggage due to its size, shape, weight and nature.
3 – The seller may refuse to carry the baggage unless it is packed in bags, suitcases or other suitable containers to ensure safe transport with normal care.
4 – Passengers have free baggage allowance.
5 – At the destination, passengers can receive their luggage after all their luggage has been unloaded from the vehicle.
6 – Forbidden substances such as drugs are strictly prohibited. If it is determined that it has been moved, the responsibility belongs entirely to the carrier.
ARTICLE 10- TRANSPORT OF ANIMALS
1 – Animals with valid vaccination and health certificates can be accepted for transport, provided that they are agreed with the seller in advance.
2 – Acceptance of animal transport is subject to the passenger taking full responsibility for this animal.
ARTICLE 11- TERMS OF CANCELLATION OF THE JOURNEY AND REFUND
1 – Services purchased pursuant to this contract cannot be requested from the seller to change the passenger, date, time and route information in any way. The buyer accepts and undertakes that he will not change the services purchased in accordance with this contract in any way after the sales approval and will not request a refund.
2 – The service fee is not refunded to the passenger who cannot travel due to the fact that he is not allowed to get on the vehicle by the competent authorities.
2 – Reservation and service conditions are published on our website.
3 – It is possible to provide links to other sites through the website. Falez Vip Transfer does not guarantee the accuracy of the information on the linked site and does not make any commitments. Any damages that may arise from the use of these sites are the user's own responsibility.
ARTICLE 13- AUTHORIZED COURT, APPLICABLE LAW
Turkish Law is applied in disputes that may arise from this contract.
Antalya Courts and Enforcement Offices are authorized to settle disputes.
ARTICLE 14- AMENDMENT
Falez Vip Transfer may change some or all of these transport rules when it deems necessary.
ARTICLE 15- PROVISION
In the event that the order is concluded, the BUYER shall be deemed to have accepted all the terms of this contract. The invalidity or unenforceability of any provision in this contract consisting of 15 articles shall not affect the validity of the other provisions of the contract.